Posts Tagged ‘branding’

Insights into Nissan’s melding of engineering and marketing from World Business Forum 2012

Wednesday, October 3rd, 2012
Nissan SVP Andy Palmer

Nissan SVP Andy Palmer

During his talk at World Business Forum 2012 in NYC, Interbrand CEO Jez Frampton chatted with Nissan EVP  Andy Palmer and Adobe CMO Ann Lewnes on stage. I wanted to share a couple of interesting insights presented by Nissan’s Mr Palmer.

Nissan asks its engineers to predict social trends 15 years out. It asks its marketing department to show the TVC launching a new vehicle 7 years out and the PR release 5 years out.  It is this disciplined inclusion of the marketing and communications effort of the firm at a very early stage in engineering new products that impressed me.

Mr Palmer summed up the twin dimensions of engineering and marketing beautifully: “The art of creating things and the art of telling stories must have equal weight”, according to Palmer.

I was also unsurprised to hear that Nissan is a strong supporter of adherence to corporate identity guidelines — at Illuminant, we’re highly driven to the development and execution of disciplined and persuasive CI guidelines to make brands more persuasive.

What did surprise me was that Mr Palmer disclosed the global Nissan CI has received far greater consistency in global advertising and messaging executions only over the last 18 months. He name-checked the “big ticket items” of his company’s CI guidelines: logo size, colour and placement; no more than three approved messages in any execution; photographic assets always supporting the key messages of velocity and achievement.

These factors are all important, but only a few of the critical dimensions in excellent, hard working corporate identities. And taking a western brand to China requires an even more disciplined research, analysis and localization process.

Thanks to the World Business Forum 2012 team which which kindly invited me to represent Illuminant and attend the conference as their guest.

Please consider all our blogged stories from the World Business Forum 2012:

Management guru Jim Collins, on “return on luck”
NYC property mogul Barbara Corcoran on her top-8 lessons learned from her career as an entrepreneur
MIT psychologist professor Sherry Turkle on the danger presented to society by being always-connected
Interbrand CEO Jez Frampton on what makes a great brand
Nissan SVP Andy Palmer on the importance of melding engineering with marketing and communications
Legendary GE CEO Jack Welch’s choicest quotes from the conference
Harvard Business School’s Prof. Michael Porter on ‘Shared Value’ for-profit CSR
Inspirational entrepreneur Sir Richard Branson’s choicest quotes from the conference

Interbrand CEO Jez Frampton: “Great branding is business strategy brought to life”, but perhaps not so much in China

Wednesday, October 3rd, 2012

Best Global Brands 2012 logoJez Frampton, CEO of Interbrand, followed Fareed Zakaria in the morning session of day-2 of the 9th World Business Forum with a presentation his company’s latest Interbrand  report, released yesterday.

“Great branding is business strategy brought to life”, said Frampon. In between discussing the winners and losers in the Interbrand league table, he disclosed the agency’s simple three-factor method to discover the estimated value of the brands it watches:

  1. Firstly, look at the finances of the business. What is the economic success of the company and how does that support the brand?
  2. What proportion of the company’s income is due to the brand itself? To what degree did the brand contribute in converting the company’s sale to you?
  3. How far into the future might the brand’s loyalty be sustained?

Mr Frampton views technology as a megatrend driving the growth of the most valuable upward-moving brands in the Interbrand tables.  “Technology companies are doing so well because they’re showing real understand[ing] of human beings”, said Frampton.

As an experienced and award-winning branding agency in the Chinese context, Illuminant views Mr Frampton’s contention that the brand is the business strategy brought to life as somewhat accurate — however as is often the case in the Chinese context, its not the whole story.

Western brands which wish to enter and prosper in China’s marketplaces must view the localization of their brand as a separate process in their global business strategy.  The Chinese market has been exposed to western ideas for such a short time that the shared B2B and B2C zeitgeist in China is extremely undeveloped when it comes to many western concepts. This is especially so in less developed cities (which represent gigantic spending power, especially on newly-available western products).

The process of localization requires a clear-eyed and expert discovery of the market positioning opportunities of the newly-available western brand in China’s weird marketplaces. For example, cheap and cheerful brands from the west (such as Buick, Pabst or Pizza Hut) have successfully and correctly positioned themselves as desirable luxury brands in China*. To view these brands’ China positioning and localization only according to their global business strategy is unhelpful — its just that different in China.

The full 2012 “Best Global Brands 2012″ report can be downloaded at the Interbrand website.

*Buick is viewed as a great luxury marque, blue collar favourite Pabst Blue Ribbon beer costs over $40 per bottle in China, and Pizza Hut is viewed as a world-class Italian restaurant.

Thanks to the World Business Forum 2012 team which which kindly invited me to represent Illuminant and attend the conference as their guest.

Please consider all our blogged stories from the World Business Forum 2012:

Management guru Jim Collins, on “return on luck”
NYC property mogul Barbara Corcoran on her top-8 lessons learned from her career as an entrepreneur
MIT psychologist professor Sherry Turkle on the danger presented to society by being always-connected
Interbrand CEO Jez Frampton on what makes a great brand
Nissan SVP Andy Palmer on the importance of melding engineering with marketing and communications
Legendary GE CEO Jack Welch’s choicest quotes from the conference
Harvard Business School’s Prof. Michael Porter on ‘Shared Value’ for-profit CSR
Inspirational entrepreneur Sir Richard Branson’s choicest quotes from the conference

Symposium: Attracting Chinese Lifestyle Spending

Thursday, May 3rd, 2012

Illuminant's Chief Executive, Simon Cousins

As the Chinese economy continues to grow, Chinese consumers are looking for more ways to spend and invest their wealth in overseas assets.

On May 16, China Luxury Advisors, Jing Daily and China Luxury Network have partnered to host a symposium in New York that aims to better the understanding of the underlying motivations behind Chinese luxury purchase decisions so as to help lifestyle companies build loyalty with this powerful customer base more efficiently and effectively. Our colleagues at China Luxury Advisors, Jing Daily and China Luxury Network have been very kind to invite Illuminant’s Chief Executive, Simon Cousins to be a featured expert speaker.

Simon will be speaking about the Chinese wine industry and will be sharing Illuminant’s vast experience in bringing foreign wine brands to China. This includes localizing, and creating new wine brands and product lines for China, private equity advisory, as well as organizing business matching meetings and various wine events that helped a number wine companies make their first sales into China.

For more information on the symposium itinerary and to get your tickets (they’re selling out fast!), head over to: http://chinalux.eventbrite.com/

Nine Bunches Organic Wine - branding and design by Illuminant

Numbers with cultural significance in China

Wednesday, April 25th, 2012

If you missed it, the first blog post in our series on symbolism in China covered shapes in Chinese culture. We’ll be discussing numbers today, as it is one of the things our clients ask about most often when it comes to what they should and should not include in their branding activities.

ONE

The number one is non-divisible. Like one single apple, you can’t break it into two pieces without cutting it open. Throughout Chinese history, “one” has been employed to stand for “unity”, or “concentration”. Today we have countless terms starring the number one, such as:

  • “一心一意” (yī xīn yī yì: “One heart,  one mind”, meaning “absolutely focused”.
  • “统一” (tǒng yī): “Consolidated into one”, to unite.
  • “一致” (yī zhì): “to look like one”, meaning to have consistency.

TWO

The number two generally means “paired”, which is great because people find loneliness to be less desirable. When giving people wedding gifts, it’s a custom to present them in pairs. Additionally, the number (verbally) might be employed as an adjective or a verb in northern Chinese provinces to mean “dumb” or “silly”. Be aware when people are talking about you along the lines of,  “that TWO-ISH guy”, “look that TWO-ISHNESS”, or “did you just TWO’ED”. They probably aren’t being nice.

THREE

Three is the limit in Chinese culture. There’s a saying “事不过三” (shì bù guò sān, “nothing should occur repeatedly more than 3 times”). The English equivalent would be “three strikes, you’re out”. Usually when people say this, they are giving you a warning, meaning “don’t make the same mistake again”. Also, three is traditionally a generic number to mean there is *a small group* of people. For example, you might find many Chinese idioms that go “three people etc etc”, they don’t mean exactly that 3 people. It just means “more than one person”.

FOUR

This number didn’t have much cultural significance until quite late in Chinese history. It’s really just a pun. “四” (sì, “four”) and “死” (sǐ, “to die”) sound pretty close. A similar situation exists in Japanese too, where the number four could be read either “shi” or “yon”. Since the “shi” variation could mislead people into thinking about “death”, most people just stick to the “yon” sound. Unfortunately, the same number only has one pronunciation in Chinese, therefore superstitious people might tend to avoid it, just like some westerners who steer clear from the number thirteen.

Five

Surprisingly there’s not a lot to talk about this number. Its only significance is to work together with 9. Please see the entry for number 9 for details.

SIX

Six is a lucky number. There’s quite some complicated logic behind that. You see, in the most formal form of Chinese writing, six is “陆”, which could either  be read as liù (“six”), or lù (“land”). When pronounced as the latter, it sounds the same as 路 lù (“path”). Consequently, two characters in the well wishing, “路路大顺” lù lù dà shùn (“every path cleared”) were replaced with the number six, thus becoming “六六大顺” liù liù dà shùn (“six and six clear your path”). Based on such far-fetched theory, many people regard six as a great omen for getting what they seek, or achieving what they want. This might seem ridiculous, but many things do happen this way here.

SEVEN

Following the same principle as the number four, this one is another unlucky number, but is just  mildly unlucky in comparison to the number four. Seven is pronounced “qī”, which is close to “气” (qì), the character that means “anger”. Nobody likes to have his temper aroused so frequently. Superstitious people might feel relatively annoyed by this number. In certain provinces, if your mobile phone number has a 4 or a 7 in it, the phone carrier might subsidize some of your account balance, just in case no one wants such numbers. Do ask your carrier about this, and take advantage of the superstition.

EIGHT

What do you see here? I see a huge sheet of money stuck to where the license plate should be.

The all-famous Chinese lucky number. The reason why it’s lucky is again just a pun, just like the other lucky or unlucky numbers. “八” (eight) reads “bā”, which is very close to “发” (“fā) in certain dialects, such as Cantonese. Now, “发” has many meanings, the most prominent of them being “to prosper”, especially in a financial sense. Usually phone numbers and license plates with multiple instances of 6 and 8 are worth A LOT MORE than their “less lucky” peers.

NINE

"The Majesty of Ninety-five", a brand of very expensive cigarettes made in China.

Nine is supposed to be a number of limitations. Unlike three, nine represents the farthest possible reach of mortal effort even more so. It’s the largest possible single-digit number, and has been supposed to be the top of numbers of Yang throughout Chinese history. Heaven (Chinese version, of course) has nine layers. Ninety-five is supposed to be the number for emperors because nine is the top of all numbers of Yang (unmatched majesty), and five is in the right middle of the numbers of Yang (balance). In idioms and sayings you will frequently find references to the number nine. Usually such instances figuratively mean “extremely large in number” or “countless”. Also, this is about the only place in Chinese culture where the number 5 comes into the spotlight. That’s why we didn’t give the number an detailed entry.

TEN

Ten is the number of perfection, because obviously, it’s the end of a counting cycle in the decimal system. Chinese people usually say “十全十美” (shí quán shí měi, “ten wholesome, ten beauties”). They actually mean “as wholesome and perfect as it could possibly be”.

ONE HUNDRED

As the next milestone in the decimal counting system, one hundred in Chinese culture means “all of them”. One example is “百年” (bǎi nián, “one hundred years”). When used as a verb, it serves as a very polite and respectful way of saying “to die”. In such cases, the term should actually be interpreted as “this person has lived all of his years”. Similarly, the idiom “百无禁忌” (bǎi wú jìn jì, “one hundred not forbidden”) actually means “there’s no taboo in all of them ways”.

THREE THOUSAND

This number has been repeatedly employed by the Chinese people throughout history to figuratively mean “a very, very large number of things”. It’s hard to nail a cause for this phenomenon. Buddhism usually uses this number in the same way, but it had already been so before the introduction of Buddhism into China. For example, people always say that Confucius taught “three thousand students”. Frankly, this is impossible. Can you imagine one man who lived about 1,500 years ago, by all accounts not a rich guy, somehow managing to train so many students in his limited life span (slightly over 70 years)? That was way before the invention of projectors, microphones, loudspeakers, or the internet. And this is a guy who was constantly in exile from one state to another, without a constant venue to hold students or even live in.

Ten Thousand

Although Chinese have even bigger units for counting, “ten thousand” is usually employed in daily conversation to stand for “the biggest possible”, or “the absolutely upper limit” in daily conversation. The reason might be that in those ancient days, it was very unusual to come by things in tens of thousands. Even in the modern Chinese language, a lot of terms have reference to that number. For example “万全之策” (wàn quán zhī cè, “a plan of ten thousand awesomeness”), and “万万不能” (wàn wàn bù néng, “you ten thousand, ten thousand, can’t”). For this meaning, sometimes it’s also used as a upper limit to mortal efforts, much like the number 9. For example, the Forbidden City in Beijing has 9999.5 rooms in total. This is suppoed to be a “modest” act of the emperors, effectively saying “See? I’m having half a room short of ten thousand, technically still one tiny step below the gods.” However, at the same time, people used to chant “万岁” (wàn suì, “(live up to) ten thousand years”) when praising the emperor. This renders the modestly cut half room kind of pointless, because no emperor brags about how many rooms he has in his house, and every one of them gets the “ten thousand years” chant several times a day.

Well, these are the most significant numbers in Chinese culture. As to exactly how you would be able to put them into business usage, well it could vary in many ways. Remember we are talking about numbers in culture, not in mathematics, so there’s no such one and only definitive answer. For the most obvious part, you can use them in daily conversation,gift planning too, branding activities, as well as in graphic design. Enumerating such scenarios will result in another series of posts. If you are interested in putting such knowledge into practice, just drop us an email, and we will guide you through the rest.

Article by Kane Gao, Illuminant’s head of research.

THE TOP 5 TIPS FOR WEBSITE REFRESHES

Illuminant's five thingsRefreshing your website presents great opportunities and hazards. Learn the top 5 lessons to succeed, and to stay within budget and deadline.

The Year of the Dragon is here now

Everything you need to know about the new Lunar New Year of the Dragon, and how it will influence Chinese business in 2012. Click here.

Search Illuminant